American Cruise Lines

  • Hotel & Dining Manager

    Job Locations US-FL-Clearwater
    Job ID
    2018-1890
    # of Openings
    10
  • Overview

    As a Hotel and Dining Manager with American Cruise Lines, your primary duty is to lead our shipboard crew in order to provide the highest level of personalized culinary service. This is a very “hands-on” leadership position, in which you will have the responsibility of coaching, training, and supervising both our restaurant and housekeeping crew members.


    In this guest facing role, your top priority will be to ensure excellence in guest satisfaction through commitment to a "Do Whatever It Takes Attitude" and a led by example management style. This position is perfect for someone familiar with managing large scale events, including the banquet style restaurant service we offer. We look for people with a great floor presence who can also anticipate our guest’s needs.

     

    Being a manager on board a cruise ship is an adventurous career choice. Every day you will visit a different city and view a new landscape. In addition, all on board living expenses are covered, so you will be able to enjoy the journey while saving and earning competitive pay. With brand new ships launching this year, we would love for you to join our growing team today!

     

    #Hospitality/Restaurant

    Responsibilities

    • Manage the relationship between the front and back of the house
    • Expedite food orders and manage banquet style dining service
    • Supervise a crew of 15+ wait staff and housekeepers
    • Help coordinate guest events and perform concierge duties throughout each cruise
    • Train, mentor and coach wait staff and housekeepers
    • Maintain the highest level of guest satisfaction

    Qualifications

    • 1 to 3 years hotel and restaurant experience in a leadership role (banquet experience is preferred)
    • Bachelor’s Degree in Hospitality Management or Business Administration. College transcripts will be required during the interview process
    • Experience in training and development of new employees a plus
    • Proven track record in customer service
    • Ability to work/travel for six weeks followed by two weeks of vacation throughout the year

    Perks:

    • Benefits package including optional health, dental, vision, and 401k
    • Travel expenses are paid by American Cruise Lines
    • Free meals, accommodations, and wi-fi mean that you have no expenses while on board
    • Travel the country
    • Upward mobility to General Management or corporate positions

    About Our Company: American Cruise Lines operates the newest and largest fleet of cruise ships in the United States. We offer a number of shipboard positions which provide the opportunity to cruise the most captivating destinations in the country including the East Coast, Mississippi River, Pacific Northwest, and Alaska. Take advantage of this opportunity to join a thriving company with over 30 years of experience. Create lasting memories on board, while exploring the beauty of America’s waterways.

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