American Cruise Lines offers a range of marine and hospitality career opportunities aboard its ships. As America’s fastest growing cruise line, we are always looking for talented people to join our team.
Below is a complete list of shipboard positions for which we are accepting applications. If you are interested in positions at our Connecticut or Utah offices, please see our Corporate Positions.
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As the Housekeeping Manager with American Cruise Lines, you will be responsible for overseeing all aspects of our ship’s cleanliness, maintaining brand standards, and exceeding guest expectations in the staterooms as well as the public areas. Other responsibilities include training and coaching the housekeeping team, room inspections, as well as handling any customer service requests. This is a guest facing position, in which you will be continually interacting with guests during their cruise. This position is a great way to build on a foundation in hospitality with option to grow within the management team onboard. We want exceptional Housekeeper Managers with an eye for detail in our passenger cabins as well as the beautiful public areas throughout our ships.
Being a manager on board a cruise ship is an adventurous career choice. Every day you will visit a different city and view a new landscape. In addition, all on board living expenses are covered, so you will be able to enjoy the journey while saving and earning competitive pay. With brand new ships launching this year, we would love for you to join our growing team today!
The Dining Room Manager (DRM) supervises the daily restaurant and room service operations. The DRM is responsible for managing all dining room servers to ensure that all company service standards and procedures are followed consistently. Overall Dining Room guest satisfaction is each Dining Room Manager’s responsibility and a critical measure of success. The DRM determines training needs and implements the daily training plan. The DRM is expected to provide gracious hospitality to the guests while being safe, courteous, professional, and efficient.
The Dining Room Manager reports to the ship’s Hotel Manager.
The Assistant Hotel Manager (AHM) is responsible for assisting the Hotel Manager to manage the Hotel Department to ensure the quality of service, consistency of standards, and guests’ expectations are met. . The Assistant Hotel Manager provides support to the Hotel Manager by supervising the shipboard hotel management team and ensuring that all employees follow approved company procedures including service standards for dining, culinary, housekeeping, shore excursions, onboard enrichment, guest services, customer service, customer interaction, crew morale, and training. The Assistant Hotel Manager is responsible for service excellence and superior guest satisfaction which is a critical measure of success. The Assistant Hotel Manager is accountable for the performance of all Hotel Department crew members, particularly the hotel officers and executive chef. The Assistant Hotel Manager is expected to provide gracious hospitality to the guests while being safe, courteous, professional, and efficient.
The Assistant Hotel Manager reports to the Hotel Manager.
The Excursions Director is responsible for engaging guests in each destination through a series of shoreside excursions, explorations and adventures. As the Excursions Director, you manage, are responsible for and are accountable for all shore excursion and transfer operations, external vendor/operator communications, and brand ambassadorship & representation on excursions.
This role has the highest level of guest interaction and can be very demanding, with long hours. The role requires an energetic and creative person with a collaborative team spirit and a passion for guest satisfaction.